Effective Date: 2/3/2025
Last Updated: 2/3/2025

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Home Sweet Home ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website homesweethome.house, use our cleaning services, or communicate with us.

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1. Information We Collect

We may collect the following types of personal information:

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1.1 Information You Provide to Us:

• Name, phone number, email address, and home/business address.

• Payment details (processed securely through third-party payment providers).

• Any additional information you provide when booking a service or contacting us.

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1.2 Automatically Collected Information:

• IP address, browser type, and device information.

• Website usage data, including pages visited and time spent on the site.

• Cookies and tracking technologies (see Cookies & Tracking below).

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2. How We Use Your Information

We use the information we collect to:
✔ Process bookings and provide home cleaning services.
✔ Communicate with you regarding appointments, promotions, or updates.
✔ Improve our website, services, and customer experience.
✔ Ensure the security of our website and prevent fraudulent activity.
✔ Comply with legal obligations and enforce our policies.

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3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service providers (e.g., payment processors, email providers) to facilitate operations.

• Legal authorities if required to comply with applicable laws, regulations, or legal requests.

• Business transfers in case of a merger, acquisition, or sale of assets.

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4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

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5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights & Choices

You have the right to:
✔ Access, update, or delete your personal information.
✔ Opt out of marketing communications.
✔ Disable cookies through your browser settings.

To exercise these rights, contact us at homesweethome@homesweethome.house.

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7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing any information.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our website or services constitutes acceptance of the revised policy.

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9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📍 Home Sweet Home
📧 Email: homesweethome@homesweethome.house
📞 Phone: (309) 214-8673
🌐 Website: homesweethome.house
📍 Address: 2402 W Howett St, Peoria IL 61605